Bigbadtoystore Review: The Big Bad Toy Store Story

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Brief Description Of Bigbadtoystore

According to Bigbadtoystore Reviews online, it is one of the leading online retailers of licensed collectibles and action figures.

They offer a wide selection of products from all your favorite brands, including Marvel, DC, Star Wars, Transformers, and more.

They also have a great customer service team that is always ready to help you find the perfect item for your collection.

They are a leading retailer of toys and collectibles. They offer a wide variety of products from all your favorite brands. Their goal is to provide their customers with the best possible shopping experience.

They are committed to offering their customers the latest prices and the biggest selection of toys and collectibles. They offer free shipping on orders over $99, and they have a no-hassle return policy.

They have been in business for over 20 years, and they are one of the most trusted names in the toy industry. Shop with Big Bad Toy Store today!

How do Pre-orders on Bigbadtoystore?

Tired of missing releases of highly sought-after collectibles that have sold out? Pre-ordering products helps you avoid these frustrations and makes the process a hassle-free and enjoyable experience!

As soon as a manufacturer announces a new item and gives us the go-ahead, they will list it for presale with the expected arrival date.

Presale means they are taking advanced orders for the item. It has either not been released or has not yet arrived at their warehouse.

No payment is generally necessary until the item arrives at their warehouse and is ready to ship.

Pre-order Management

They make managing pre-orders simple and easy. From “My Account” you can manage all aspects of your pre-orders:

  • View all items you currently have on pre-order
  • View updated arrival information
  • Cancel pre-orders
  • Change Pile of Loot shipping options
  • Change shipping address
  • Change shipping method
  • Change payment method

They work hard to make pre-orders convenient and flexible. For unparalleled pre-order flexibility, use their Pile of Loot which is specifically designed to work with pre-orders.

Pre-order Arrival Dates

Every product on pre-order lists an expected arrival date. Their product department is in constant contact with their vendors to try to obtain the most up-to-date information possible.

Once they know something has changed, they will update their listings and the information in your account.

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They would all like pre-orders to show up within the expected time frame, but unfortunately, the toy industry can have delays.

The expected arrival date is an estimate; there are no guarantees for exactly when pre-ordered products will arrive.

No compensation can be given for pre-orders that arrive late. They don’t recommend pre-ordering products as gifts or for special occasions that are time-sensitive.

Pre-Order Cancelation

You can cancel most pre-orders at any time prior to their arrival at their warehouse. All of this can be done directly from “My Account”.

Please keep in mind that if you cancel a pre-order that required a non-refundable down payment, your down payment will not be refunded.

Pre-order Payment

No payment is generally necessary until the item arrives at their warehouse and is ready to ship. When you purchase a pre-order they will ask you to indicate how you would like to pay for the item.

All accepted payment methods may be used to pay for pre-orders, including PayPal. They realize this may be months in advance, so you have the option to change payment methods at any time before the item arrives.

Once the item arrives at the warehouse they will process your order and charge your chosen payment method.

Non-Refundable Down Payments

Some expensive or custom items may require a non-refundable down payment due at the time of order placement.

They purchase the item on your behalf and want to be certain you really want it before they place your order. You will have to agree to and pay the Non-Refundable down payment to place your pre-order.

If you change your mind and wish to cancel your pre-order, your non-refundable down payment will not be refunded.

Arrival notices

When possible they will send out a notification that a pre-order is arriving soon. This will allow you to review your selected payment method, shipping address, and shipping method before your order is processed.

Please note they are unable to do this for all products; they are dependent on how much notification their vendors give us prior to shipping.

Pre-Order Pricing

Due to the nature of pre-orders, pricing may sometimes change after they list the product for presale.

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If the price is reduced and your item is still on pre-order, your price will be adjusted so you receive the lotheyst price.

In some cases, they may not have exact pricing from the vendors when an item is listed for presale. If this occurs, they list the estimated price on the site with an explanation that the pre-order price will be adjusted when the final pricing is known.

In rare circumstances, mandatory price changes may happen to a pre-order. This could occur when they receive a solicitation from a vendor with a pricing error or when product import tariffs are assessed by the United States government.

In the event that the price increases, they will notify affected customers. As always you are free to cancel your pre-order at any time.

Pre-Order Shipping

Pre-order shipping fees are estimates, not the actual amount charged for shipping. They do not always know the exact height or product dimensions at the time they list a product for pre-order.

For more information on fees and services available, please view their Domestic Shipping Guide and their International Shipping Guide.

Pre-Order Fulfillment

They work hard to fill every pre-order they take, but occasionally a situation may be out of their control. If they cannot fill out your pre-order, they will cancel it and notify you immediately. No compensation will be given for the inconvenience.

Pre-Order Package Grading

When they offer BBTS Package Grading options on pre-orders they conservatively estimate the quantity of each grade they will receive in an effort to fill all pre-orders with the grade ordered.

If they are unable to send you the grade you ordered they will automatically downgrade you to the next best grade available and charge you accordingly.

If you are unhappy with the product you receive you may return it to us following the guidelines in their Return Policy.

Pre-Order Abuse

While the vast majority of customers use their pre-order system as intended there are the few that abuse the system by pre-ordering many products they never intend to purchase.

If they determine a customer is abusing the system, they may require a non-refundable down payment or full payment for every pre-order placed by that customer.

Cancellation Policy

Bigbadtoystore offers a flexible cancellation policy to give you as much opportunity as possible to cancel items before they ship. All of this can be done by going to the “My Account” section of the BBTS site.

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If you would like more control over how and when your orders ship they recommend using their Pile of Loot. For more details, please see their Pile of Loot Guide.


Most pre-orders may be canceled at any time before payment has been processed. Payment for pre-orders is processed when the product is received in their warehouse and is available to ship. To cancel a pre-order log into “My Account” and click on Pre-orders.

If you wish to cancel pre-orders that require a down payment, you must contact customer service.

Pile Of Loot

You may cancel items in your Pile of Loot at any time. If the item is canceled within 7 days of first being added to your Pile of Loot, your original payment method will be refunded.

If more than 7 days have passed, your refund will be issued in `. To cancel an item in the Pile of Loot log into “My Account” and click on Pile of Loot.

If an excessive number of items are canceled from your Pile of Loot and you are found to be abusing the system, your account will be changed to no longer allow cancellations from your Pile of Loot.


When items are added to a shipment they begin the process of fulfilling your order. Once this happens items can no longer be canceled. Shipments are created when:

  • You place an order for in-stock items and request that they ship immediately
  • Release items from your Pile of Loot
  • Pre-orders that have arrived and they’re requested to ship immediately upon arrival

Payments in Process

All cancellation options may be temporarily unavailable when they are processing payment for your order. If this occurs please try again after a few minutes when processing has finished.

Cancellation due to non-Payment

Payment for all items must be received within 4 days of when the items are available to ship. If payment is not received within 4 days it will be automatically canceled.

In conclusion, the Bigbadtoystore is a great place to shop for toys. They have a wide selection of toys and their prices are very reasonable.

They also have a great return policy if you are not satisfied with your purchase. I would highly recommend shopping at the Bigbadtoystore. Read more articles on wink24news.

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