Clothing Returns and Refund Policy


COTTON: ON is an Australia based chain of retailers that operates internationally. It sells apparels, footwear and accessories for men, women, teenagers and kids. It is very popular for fashion clothing with over 1200 stores across the globe. The apparels are designed from high quality fabrics with fusion of fashion, style and functionality. Here we will check clothing returns and refund policy.

Cotton On offers a wide selection of products which includes casual wear, formal wear, active wear, swimwear, bridal, maternity, shoes, bags, wallet and much more. has become one of the leading brands in the world and its products are much popular in the United States. is the online store. You can subscribe for email alert and get email update for exclusive offers and events; moreover, you will get 20% discount on your first order.

Register your account online at

You can create your account online at An online account offers you several benefits. You just have to register an account for the first time to create an account. Once you have registered your account, you can sign in to it anytime with your login id and password. By signing in to your account, you can check out faster, view your order history; create your wish list etc. Following given are the steps on how to register:

  1. Go to
  2. Visit the option ‘Register’ displayed on top of the home page.
  3. Enter your first name, last name, email address, create your password and confirm it. Then click on ‘Sign Up’ button.
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Shop Online at

It is very convenient to shop online at Cotton On. You will find a wide collection of products to choose from. You can find description of each item. You also get guided about size. The products are organized in well defined categories and it is very easy navigate through it and look for the items. Follow the steps given below on how to shop online:

  1. Go to
  2. Browse through appropriate categories and subcategories to find products you are interested in buying. You can go by brand or by category. When you find one, click on it.
  3. A detailed page with images and description of the item will be displayed. Select size and color. Then click on ‘Add to Bag’. Keep adding to your bag whichever product you want to buy.
  4. When done, click on ‘My Bag’ displayed on top right of the home page. Review it and then click on ‘Checkout’.
  5. Sign in to your account. Enter shipping information. If you have a promo code, apply it. Select payment method and make payment. Then click on ‘Place Order Now’.

You will receive an email, when your order is shipped.

Return and Exchange

If for some reason, you want to return or exchange any item you have purchased, you can return it within 30 days of receiving it. The item to be returned must be unworn, undamaged and have original tag. It is to be repacked in original packaging and you have to put proof of purchase in it. You will get refund for the return in original mode of payment. You will have to pay shipping charge for it. Certain listed items can’t be returned for hygienic reasons.

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Gift Cards

You can purchase gift cards online. It is simple to buy gift cards. Just click on the link ‘Gift Cards’ displayed at bottom of the home page. Then click on ‘By Gift Cards Here’. Select design of the card and add it to card.

To shop online at is a pleasurable experience; you find latest trends and fashion at great price.

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