Www.pgworks.com Pay Bill Online
Www.pgworks.com Pay Bill Online: Philadelphia Gas Works, the premium natural gas service, is the largest of the municipal-owned natural gas supply in the US. Established in 1836, PGW’s system is spread over 6000 miles supplying gas to 500,000 customers.
If you are a new PGW customer, herein is a concise guide to PGW bill pay login, My Account management, and customer support for all your needs.
PGW Bill Pay Login My Account
The PGW natural gas online account is a simplified comprehensive solution for residential customers for access anytime, anywhere:
- View and pay monthly bills online safely
- Keep track of the payment history
- Sign up to receive bills (go for paperless billing)
- Set up Autopay (for automated monthly bill deduction from bank account)
- Download or print account statements for future access/record maintenance
To register for My Account, visit https://www.pgworks.com/residential/customer-care/manage-my-account.
On the left panel of a webpage, click the ‘Register for My Account’ tab to get started. If you already have an account, you may log in to your account to view the account information or pay bills.
Ways to Pay PGW Monthly Bills
Depending on your convenience, you may choose to make monthly bill payments using any of the following methods:
1. Pay with Online Account
The customers having created ‘My Account’ at the PGW official website can login to their account free of cost. Simply click the PGW Bill Pay Login tab at the top of the homepage to get started with the payment process. You can also go with PGW bill pay as a guest.
2. Pay by Phone
The phone call services for bill payments are available 24×7 through an automated system. Before calling the payment helpline, keep your account number, credit/debit card, or bank details handy for quick access.
To pay your bill by phone, call (215) 235-1000. You may have to pay $2.95 charged for a third-party convenience fee for using the pay by phone feature.
3. Pay in Person
You may also choose to pay monthly bills in person at any of the PGW customer service centers. PGW accepts payments through credit/ debit cards, money orders, and checks at all these locations.
To find a nearby customer service center, visit https://www.pgworks.com/residential/contact-us/our-locations.
4. Pay by Mail
If you wish to make payment by check or money order, you can send the same through mail services to the following address:
Philadelphia Gas Works
P.O. Box 11700
Newark, NJ 07101-4700
Note: When sending payments via mail, state your account number on the money order or check.
5. Alternative Payment Centers
If the customers looking to make payments in person do not find the customer service centers too inconvenient to visit every month, there is an additional facility for PGW bill payment at the alternative payment centers:
- IPP of America
PGW Customer Service Pay Bill
PGW has an active customer assistance team to help those in need of help. Depending on your problem, you may call the specific Philadelphia Gas Works Customer Service Number as stated below:
Gas Related Emergencies (Odors, Leakage): (215) 235-1212*
*Representatives are also available for voice support in En Espanol. The services are available 24×7 offering gas safety tips in addition to responding to complaints.
Billing: (215) 235-1000
Bill Collection: (215) 235-1777** (8a.m. to 4p.m.)
** Call for shut off notices, payment collection and arrangements
My Account: (215) 235-1000
New and Existing Business Accounts: (215) 235-7077*** (Monday- Friday 8a.m. to 4p.m.)
***For My Business accounts and Commercial Resource Center support
File/Follow Up Claims: (215) 684-6535
For assistance pertaining to any other problem, visit https://www.pgworks.com/residential/contact-us/our-numbers.
Grants and Energy Assistance Programs
Depending on the pre-established criteria, the customers with severe emergencies can check if they qualify for any of the grants or energy aid programs.
Low Income Home Energy Assistance Program (LIHEAP): The qualifying customers (homeowners and renters) can receive a grant of $200-$1000. For more information, you may call the LIHEAP helpline (215) 235-1000.
Other grants and aid programs:
- Crisis Assistance-federal grants for income-eligible customers without utility services or those who received a notification for a 10-day shut-off.
- Utility Emergency Services Fund (UESF)- privately funded grant for low-income families. Read more articles on wink24news.
More Related Queries:
- www.pgworks.com pay bill online
- pgw bill pay as guest